Q. How could you really know enough about my product line to sell my company?

A. Years of experience working with clients in the manufacturing and machine/tool shop industries have given our specialists a great deal of insight not only into what these businesses do, but also into what their potential clients need to learn about such companies before they're willing to do business. In addition, we always begin our services by sitting down with you to learn the specifics about your business and it's unique selling points.

Q. How do you know which industries to call?

A. Part of our initial meetings with you include profiling your client base to identify a demographic and a target market. We then single out a geographic area to concentrate on, deciding if we should call locally, regionally, or nationally.

 

Q. Would you ever make calls for my competition?

A. It is very rare for us to have two, competing businesses both request our service, but if you are already our client, and we receive a request to work with a similar business, whose target market and demographic overlaps with yours, we will decline their business. For example if Teligence has a machine shop for a client, we are not going to make calls for another machine shop in the same area. We may end up calling for a machine shop in California and one in Florida, but only because, in this case, there would be no conflict.

 

Q. If I supply Teligence with my customer list, how do I know you aren't going to share it with my competitors?

A. We understand the cost of developing a customer list, and the need for confidentiality. We will sign a confidentiality agreement, and more importantly,
we will treat a your information the same way a bank would treat your financial information.

 

Q. Do I have to sign a contract?

A. No. Our policy revolves around making sure that you are only charged for the services you need. Therefore, none of our clients are required to sign a contract. Our Monthly Invoice Plan insures that you will be able to use our services only for as long as you need them, without the hassle of paying termination fees or receiving unnecessary work until a predetermined end-date.

 

Q. How many people will work for me?

A. We will only have one person assigned to work with you. This is done so you do not have to inform several different people of your companies needs. In the same time it would take to train multiple people in the basics of your company, a single representative can get to know your company inside and out, and get a personal feel for your values.

 

Q. How many calls will you make for me?

A. The amount of calls will vary depending on what message you want to convey, and the amount of time it takes to convey this message tactfully. The average amount for our standard lead generation program will vary from 300 to 500 calls.

 

Q. How do I know you are making the calls?

A. We supply you with a productivity report that includes a list of our conversations with prospects and whether they are leads or not.

 

Q. Why is the first month paid upfront?

A. In order to get started we have some upfront costs, including, but not limited to, the cost of purchasing caller lists matching your target audience, demographics etc.

 

Q. Do you take credit cards?

A. Yes, we take American Express, Master Card, and Visa.

 

Q. Will you make an onsite visit to my facility?

A. Yes, we will generally travel to onsite locations within the states of Minnesota, Wisconsin, Iowa, North Dakota, and South Dakota. If the distance from Alexandria, Minnesota requires an overnight stay, we may ask for standard travel expenses.

 

Q. Do you guarantee I will get business no matter what?

A. No, and we would highly recommend that you avoid any lead generation company that claims to make such a guarantee. The fact of the matter is, when we generate qualified leads your company needs to follow up with standard sales and marketing techniques along with competitive quotes to insure that our leads become your clients.